Privacy Policy

Information We Collect

When you register an account or use our services, we gather details necessary to provide a secure and personalised gaming experience. This typically includes your full name, date of birth, residential address, email address and telephone number. We also collect verification documents required by gambling regulations to confirm your identity and age.

In addition to the information you give us directly, our systems automatically record technical data such as your IP address, browser type, device information, pages visited and the times you access our platform. Payment transaction records are kept for accounting and fraud prevention purposes.

How We Use Your Information

We use the data we hold to create and manage your account, process deposits and withdrawals, and deliver the games and customer support you expect. Your information also helps us meet strict legal and regulatory obligations, including responsible gambling checks, age verification and anti-money laundering requirements.

Where you have given consent, we may send you updates about new games, promotions and offers that we believe will interest you. You can change these preferences at any time through your account settings or by contacting our support team.

Sharing and Disclosure

We do not sell your personal data to third parties for marketing purposes. Information may be shared with carefully selected service providers who assist in operating our platform, such as payment processors, identity verification agencies, hosting providers and professional advisers. All such partners are bound by strict contractual obligations to keep your data secure and use it only for the purposes we specify.

We may also disclose information where required by law, regulation or a court order, or to protect the rights, property or safety of SlotsRoyale Casino, our customers or the public. This includes cooperation with gambling regulators and law enforcement where appropriate.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable certain functions, remember your preferences, analyse site traffic and improve your overall experience. Some cookies are essential for the site to work properly, while others help us understand which areas of the platform are most popular.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website and the games available to you.

Data Security

We take the protection of your personal data seriously and maintain appropriate technical and organisational measures to prevent unauthorised access, accidental loss, misuse or disclosure. These include encryption of sensitive information, secure servers, access controls and regular security reviews.

While we strive to keep your data safe, no system can guarantee complete security. You should also take steps to protect your own account details, such as using strong passwords and not sharing login information.

Your Rights and Choices

You have the right to access the personal data we hold about you, request corrections to any inaccuracies, and ask for deletion of your data in certain circumstances. You may also object to particular types of processing or withdraw consent where we rely on that legal basis.

To exercise any of these rights, please contact our customer support team with sufficient information to verify your identity. We will respond to your request within the timeframes required by applicable law.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once it is no longer needed, we securely delete or anonymise the information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website, and we encourage you to review it periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about how we handle your personal data, please reach out to our support team through the contact methods provided on the website. We are here to help and will respond promptly to all legitimate enquiries.